Privacy Policy

Hotel Mariners is committed to protecting your privacy. This policy explains how we use and safeguard any information you provide when using our website. We may update this policy from time to time, so please review it periodically. This version is effective from 1st May 2025.

Information We Collect

We may collect the following details:

• Name, email address, telephone number, and postcode

• Credit/debit card information (until departure)

• Vehicle registration details at check-in

• Any other personal information you choose to provide

Note: We do not request your date of birth or children's names.

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How We Use and Protect Your Data

• Personal information is used solely for operational purposes and is not shared or used for marketing unless specifically requested by you.

• All data is stored securely; credit/debit card data are destroyed on departure. 

• Archived records are securely stored, reviewed annually, and destroyed when no longer required.

• Only authorised management can access archived files.

• All emails are deleted shortly after guest departure.

• Our systems are password-protected and accessible only to authorised staff.

 

We comply with the EU General Data Protection Regulation (GDPR), including:

• Keeping your data secure

• Notifying you and relevant authorities within 72 hours in case of a data breach

• Training staff to handle your data in line with current regulations

 

Use of Cookies

Cookies help us improve your browsing experience by tracking website traffic and preferences. These are used only for statistical analysis. You may choose to accept or decline cookies through your browser settings, though this may limit website functionality.

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Links to Other Websites

Our website may include links to external sites. Please note we do not control these sites and are not responsible for their privacy practices. We advise reviewing the privacy policies of any external websites you visit.

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We will never sell, lease, or distribute your personal information to third parties unless legally required or with your explicit permission. You have the right to access, correct, or request deletion of your personal data. Please contact us if you wish to do so.

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